Create an Automation

Introduction

This guide will walk you through creating an automation in your CRM to send a sequence of emails to users who fill out a specific form on your website.

Step-by-Step Guide

  1. Access Automations:
    • Navigate to your CRM dashboard.
    • Use the quick link for “Automations.”
  2. Create a New Automation:
    • Click on “Add New Automation.”
    • Choose to create from scratch.
  3. Set the Trigger:
    • Select the “Tag Applied” trigger.
    • Continue to the next step.
  4. Name Your Automation:
    • Give your automation a descriptive name, such as “Form Info Request Email Sequence.”
  5. Select the Tag:
    • Choose the tag associated with your form, like “form info request.”
    • Save the settings.
  6. Add an Action: Send Email Sequence:
    • Click the plus sign to add a new action.
    • Select “Set Sequence Emails.”
    • Choose the email sequence you’ve previously created for form submissions.
    • Save the settings.
  7. End the Funnel:
    • Indicate the end of your automation by selecting “End The Funnel Here.”
  8. Review and Publish:
    • Review your automation to ensure it’s configured correctly.
    • Change the automation status from “Draft” to “Published.”

Summary

Your automation is now set up. When a user fills out your form and the associated tag is applied, your CRM will automatically send the specified sequence of emails to the user.

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